Hear from our Customers

“The advice and help from FENN was invaluable” 

“The Henry Royce Institute purchased a laboratory reversing mill to enable us to stay on the cutting edge of research into rolled products. FENN worked with the Institute staff to ensure that modifications were made to the initial design to meet stringent health and safety rules whilst also delivering a high-quality product to be used in the new Royce Hub Building in Manchester. Throughout the design and build process, FENN kept us up to date on progress through detailed plans, drawings, design, and pictures of the mill’s build progression. Due to travel restrictions at the time of the build, FENN facilitated a remote factory acceptance test with material shipped from the Henry Royce Institute to FENN to ensure that the mill met specifications. FENN’s experienced and knowledgeable staff installed the mill and trained technical staff members, academic staff, and researchers in how to get the best out of the kit.

After initial installation, the Henry Royce Institute was able to secure funds to upgrade the mill to run from a 2-high configuration to a 4-high configuration. The advice and help from FENN on design and implementation to allow swapping between the two configurations was invaluable in this process. This upgrade has allowed the institute to explore research into previously unavailable areas. The Henry Royce Institute looks forward to continuing to work with FENN.”

“Trusted FENN For Decades”

“Ulbrich has trusted FENN wire flattening and shaping lines for several decades to produce the highest quality shaped and flat wire available. FENN’s experienced staff has provided the process knowledge required to select, design and build machines to suit specific applications. FENN machinery has always proven very reliable, consistently satisfying our critical tolerances and specifications. At Ulbrich, we pride ourselves on offering superior products for over 90 years, and trust FENN machinery to get the job done.”

“FENN’s people made the difference”

“Our business was looking to continue the progression of new and improved equipment to meet the changing needs of our customers. We chose to work with FENN on this project because of their willingness to collaborate on design features to meet our specific requirements for a machine of this size.

This was a 15-month process from initial discussion to final program sign-off and machine installation. Communication was excellent throughout the building process. We were able to collaborate on any items, whether it was with FENN’s executives or directly with the machine builders.

As with any custom first-off machine, there were minor issues that needed to be addressed. FENN corrected each of these and provided dedicated staff and resources to do so, which is one of the reasons we chose them for this project. The machine is actually exceeding our expectations.

After having gone through a similar project 10 years ago, the FENN team improved all aspects of this project – from communication to delivery to the final product. From the initial outreach and conversation with the executive team, all the way through the delivery and minor issue corrections, it was done with people. FENN’s people made the difference. Since the beginning, a very important part of our decision making-process was wanting to work with a company that closely resembles the culture of our business and FENN met and exceeded our expectations.”

“FENN was very easy to work with”

“We decided to have our worn-out W-125SA Torin mechanical coiler retrofitted to a 2-axis servo coiler because our production required more feed length than a standard mechanical offered. We have other FENN-Torin coilers in our shop and are pleased with the support and customer service. The 2-axis retrofit has met our expectations as far as ease of set-up, since there was really no learning curve to the set-up and programming of the retrofit.

We are now able to take spring production jobs we couldn’t run before on the mechanical W-125SA. FENN was very easy to work with during the retrofit process, keeping us updated on progress of the rebuild with pictures and a video of the finished machine.

We recommend the Torin retrofit program as an economical way of rebuilding used FENN-Torin coilers, it was the right choice for us. We have also purchased a rebuilt/retrofitted FENN-Torin FZ-115 6-axis coiler.

“High Quality Machines & Excellent Service”

“We use FENN as the supplier of our Wire Flattening & Shaping Line for our wedge wire (Screen Wire) production because of their expertise in producing similar equipment and their top-notch reputation in the industry. FENN’s engineers and metallurgy experts worked closely with out team on all aspects of the project – from examining and understanding our material specifications to machine design, trial run at their works prior to shipment, and finally start up, commissioning & training of our operators at our factory in India. We are very pleased that FENN ensured that all of our requirements were met, and that the machine functioned with precision, quality and reliability. I would highly recommend FENN for any company looking for a high-quality machine supported by excellent customer service and metal forming process expertise.”

“Top-Notch Machines”

“In 2009 we decided to purchase our first ‘Z’ CNC Coiler. The efficiencies gained by reduced set-up time, increased throughput, and significantly reduced scrap rate while holding extremely tight tolerances was immediately realized through a complete statistical analysis. The machines paid for itself within months. Success with our first Torin ‘Z’ CNC led Springfield Spring to purchase another ‘Z’ CNC coiler, followed by three more of the latest model – the Torin FZ Series. Our five newest Torin spring coilers replaced all of our mechanicals, freeing up substantial space for new business endeavors. FENN not only produces a top-notch machine, but their sales, service, applications, and technical professionals are second to none. FENN acts and responds like a business partner, not your traditional machine ‘dealer’.”

“FENN-Torin is our choice”

“In 2018 Mann-Hummel decided to replace an outdated cam driven spring coiler on a high-speed valve assembly machine. We use these valves in our oil filters for O.E. and Aftermarket customers. The equipment had become inefficient and spare parts were becoming difficult to find. The age and design of the equipment also made it difficult to train new personnel.

We recognized it was time to modernize.

We are not experts in making springs, so we had to increase our knowledge before making this important purchase. We researched on the internet and contacted several spring suppliers. After making several contacts we decided to observe several brands of spring coilers in a production environment. This also gave us the opportunity to ask questions about the equipment they had purchased. After talking with several spring technicians in the field we decided on a FENN-Torin Spring Coiler.

Our Torin coiler has been in use for about a year now. Efficiency has increased and overall equipment repair cost is down. Although there have been learning curves with the new equipment FENN-Torin has supported us every step of the way.

We are currently looking at a second coiler coupled with an assembly machine. FENN-Torin is our choice.”